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In Bettter, a project is the core unit of your account. It is not a generic workspace or folder — it is one complete feedback portal with its own address, four customer-facing tabs, and a settings panel to configure everything.

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Your portal address

Every project gets a unique subdomain:
When you create a project, you choose a slug — the part before .bettter.app. Slugs must be lowercase letters, numbers, and hyphens only, between 1 and 32 characters. Reserved slugs such as www, dashboard, and docs are blocked.
On paid plans you can also connect a custom domain (for example feedback.yourdomain.com) instead of the default subdomain. See Custom domain for setup instructions.

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Four modules

Each project includes four tabs that your customers see on the public portal. You manage all of them from the owner dashboard.

Features

Owner: Create, edit, and moderate feature requests. Filter by status including Pending.Visitors: Browse the board, suggest features, vote, and comment when enabled.

Roadmap

Owner: Drag cards between Planned, In Development, and Shipped columns.Visitors: Read-only kanban view of your product direction.

Changelog

Owner: Create, edit, and delete changelog entries.Visitors: Read-only timeline of product updates.

Support

Owner: See where support tickets are sent.Visitors: Submit tickets through a contact form.
You can show or hide each tab individually in Controls within the settings panel. When a tab is disabled, visitors see a message that the page is disabled by the app owner.

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Settings panel

Open the settings panel from the project list at /dashboard — click Add project to create, or the gear icon on a project card to edit. The panel opens as a right-side sheet with accordion sections. Each section has a dedicated page in Configure:
Project name and slug (subdomain).
Website URL, SEO title, and meta description.
Brand color, theme, font, UI language, logo, favicon, and Open Graph image.
Support email and descriptive message shown on the support form.
Connect and verify a custom hostname (paid plans).
Embed script, trigger button, and section toggles (paid plans).
Notification address and toggles for new features, comments, and status changes.
Tab visibility, open for voting, comments enabled, and shared navigation strip.

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Admin home is Features

There is no separate Dashboard tab inside a project. When you open a project from /dashboard, you land on its Features board at /dashboard/[slug]. Use the tab bar to switch to Roadmap, Changelog, or Support.
You manage content in the dashboard. Your customers interact with the public portal at your subdomain or custom domain.

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Next

Continue to Creating and managing projects to learn how to create, edit, open, and delete projects from the project list.